Once your tracker is within range of your Base Station, your pet is considered to be in a safe area (Power Saving Zone). That is why certain features like frequent location updates are disabled, saving your tracker's battery life.

After plugging in and turning on your Base Station do the following: Open the Tractive GPS app. Go to Profile > Tracker > Power Saving Zones. Tap "Add" and see your Base Station appear. Give your Base Station a name and tap "Finish". You can use Power Saving Zones (PSZ) with both your Wi-Fi and Base Station at the same time. However, make sure you are not in a Wi-Fi Power Saving Zone when setting up your Base Station.

Yes, you can connect the Tractive Base Station to any power source. However, we recommend keeping the Base Station at a fixed place, like your home. Also, please keep in mind that the Base Station is not waterproof.

You can choose between three settings to adjust your Base Station's range. Like a WiFi router, your Base Station's range can vary depending on environmental factors. Things like physical obstructions (like walls and furniture) and interference from other electronic devices, can influence how strong the range is.

The Tractive Base Station only serves to create a Power Saving Zone for your Tractive GPS tracker and is not compatible with other devices. It doesn't connect to the internet or extend your home's Wi-Fi signal.